We have been working with Likeable Lab for some time now across Campaigns, Community Management and Website development. As well as going above and beyond always, the team really understand the tone of voice of our brands and do an amazing job at creating genuine connections with our audiences. The team are results-driven and strives to help us achieve our objectives, keeping us across how things are tracking every step of the way.
Likeable Lab has been our social media agency of choice since 2019. Nick, Phil and the team have provided, and continue to provide, the expertise and guidance necessary to scale our business from a New Zealand startup to an internationally-recognized EV company.
The team is highly creative and data driven, supporting our team on a large range of projects from campaign development and optimization to landing page creation, copywriting and community management. Thorough, consistent and always insightful, they’ve become a trusted and invaluable extension of our internal team and the UBCO family. Thanks to Likeable Lab’s efforts, we’re driving consistent MoM growth with lower costs-per-conversion, a higher return on ad spend and increased brand awareness in US and NZ markets. We highly recommend Likeable Lab to companies looking for a world-class partner to take their digital marketing program to the next level.
The Likeable Lab team are super creative, and professional and have shown a real ability to understand what we do at Hospice Waikato in a very short period of time. They are flexible, nothing is too difficult and no deadline is too tight. Their enthusiasm for what we do at Hospice Waikato is obvious in all our dealings with the entire Likeable Lab team and they are endlessly patient as we grow our knowledge of the social media lingo and of what is possible in the social media space! They are really growing our online presence – it’s fantastic!
I have been working with Likeable Lab (formerly LeadSocial) for the past two years as our Social Media Agency. I have found Kim, our Account Manager to be extremely helpful, dedicated and committed to achieving the success of our marketing goals through our social media channels. Kim listens to our needs and briefs and is continuously eager to help us improve our processes, reporting and our general approach to social media. Kim has taken time to understand the nature of our business and some of the challenges we face and always works with us to get the best solution. The team at Likeable Lab are proactive and creative and never short of ideas to help us get the best out of our social media. Likeable Lab has also worked with us on website updates and I cannot speak more highly of PJ who helps us in this area. He is responsive, friendly and always goes the extra mile to get things done in short timeframes as well as being dedicated to finding solutions to solve challenges when they come up.
As a complete social media novice, Maddie and her team are great at working through the minefield of technical terms with simple graphical pictures and a summary given monthly. They are open to feedback on what is working and not working and what can increase impressions. The organization of posting over various social media pages is seamless, and often posting articles relevant to your profession and driven by their side rather than at your request. Would recommend them to anyone dipping their toe into the Social Media and online presence world to help be your “spirit guide”.
We have been working with the Likeable Lab team for only a few months but the experience so far has been amazing. We really appreciate the professionalism and very effective communication. We love their work, it is making a big difference on our end. There has been a noticeable increase in job applications and interactions on our Facebook page.
Thanks, team, you are making our life much easier!
I have been blown away by the professionalism and talent of both Kim and Maddie at Likeable Lab/LeadSocial. Both have been very proactive in finding content, making our page fun and interactive, and keeping our audience engaged.
Maddie has also been stellar in finding seasonal and relevant information for our pet owners, thus educating them on various diseases and time-sensitive issues. She is also amazing at taking a simple text and working her magic to make it look professional and engaging.
The whole team is easily reachable, highly responsive, and always there to help out when something needs to be done urgently too.
It is always a pleasure dealing with everyone as we know they have our best interest at heart and represent our company fully. I cannot recommend this company and its team highly enough!
Thanks for all you do for us every day. Your services are definitely worth the peace of mind.
I personally have been working with Likeablelab (previously known as Lead Social) for the last 5 years, however, New World Rototuna has been working with the company for many years. Since working with them, I have found their approach proactive, forward-thinking and professional. I find the team approachable, friendly and always willing to listen and help wherever they are able. They are highly organised and plan ahead of time, so there is time for us to organise photos, promotions, competitions well in advance. With the challenging times, all industries have faced over the last two years with COVID, the relationship with Maddie and New World Rototuna has been extremely invaluable. At an extremely stressful time, Maddie has managed to reduce the stress at my end along with ensuring our Facebook page stays forefront in our industry and our engagement continues to grow.
I approached Likeable Lab with a clear goal of curating a consistent approach to my branding and social media content. For me, it was about building authenticity and brand awareness with a tone that suited my personality and business vision.
Likeable Lab exceeded my expectations, and I am always in awe of what they have created – often with very little input from myself! Running a business is tough and can be all-consuming so it’s great knowing this is one thing I don’t have to worry about. I am always very proud to say I am a client of theirs and wouldn’t hesitate to recommend their services!
Likeable Lab has been a great partner for us! They’ve helped grow our social following exponentially while creating quality lead flow along the way! Best in the business!
I’ve had the pleasure of working with Josh from Likeable Labs for the past few months as Marketing & Sales Coordinator at Signature Homes. Being relatively new in the role, Josh’s knowledge of social media marketing and content creation has been invaluable. Always super responsive and willing to help in not only our Facebook presence and providing sound advice around ad-spend, but photography and video creation too. Thanks, Josh and the Likeable team!
We have been working with Likeable Lab for the last 2 years and found them through recommendations from a friend (specialist in digital marketing). Our social media content looks professional and personal and more important has helped create more revenue. Maddie has been hands-on, following up and listening to our business needs. The team at Likeable Lab is young, professional and very result-driven. We feel like we have found a business partner who actually cares about our success. Thanks to the whole team and keep up the good work.
Nick, Kim, and the team at Likeable Lab have helped us take Kiwi Camping social media to a whole new level. We get to share our passion for the outdoors with so many more people than we have ever reached in the past, and get so much back from others keen to share their kiwi camping stories. The Likeable lab crew are great to deal with taking care of the day to day admin – post scheduling, audience monitoring etc, but where we really see value is their expertise behind the scenes – audience targeting, content creation, ad design and insights.
If you’re looking for a great Social Media partner then Likeable Lab are it. Always available, their customer service is on point. We have had great results! – an amazing team whom I thoroughly recommend.
The Likeable Lab team are adaptable, dynamic and move as fast we do. They move quickly to design, create, adapt whatever we need and are great at taking ideas and running with them to create alignment on our social media.
We have been using Likeable Lab to help with managing our social media content for a number of years. Their professionalism, responsiveness and contribution to our marketing plan has been outstanding. I highly recommend their services for any business wishing to get ahead in the social media space.
We’ve found Likeable Lab a pleasure to deal with. Our account manager, McKenzie, understands our audience and product well and they are flexible while also nailing our deadlines. We really value their creativity, social expertise and strategic input.
Axiom Training values our relationship and support LikableLab has provided to us through our social media and marketing efforts. Like a lot of New Zealand businesses our marketing challenge has seen us move away from traditional mediums to online platforms and this is where the guidance and oversight from Likeable has proved to be invaluable. The regular updates and oversight as well as clear planning and foresight takes the pain out of our marketing efforts.
Working with Likeable Lab has been an amazing experience. We have seen a huge increase in followers and engagement and the execution of the brand and video work has always been on-point. More than just quality work, the Likeable team have become part of our company and I wouldn’t hesitate to recommend them to anyone looking to grow their brand presence on social media.
PRP have been working with Likeable Lab for a year now and we couldn’t be happier with how they have been to deal with and the results we have achieved. We told them at the outset that we were ‘time poor’ and that Social Media was not something that we felt particularly knowledgeable on. Therefore, we needed them to be able to provide a fair bit of content suggestion based on the things going on in our business. They have been brilliant at this. However, the thing that has impressed me the most is their ability to enthusiastically embrace some of the changes in focus that we have wanted to present as our needs have changed. When we suggest a change in focus, they have been super responsive in their willingness to come and see us and discuss what we are wanting, and to formulate a plan to deliver it. The focus all-the-while is on minimising the time that we need to commit to making it happen. #happyclients
“While we at Blackcurrants New Zealand like to imagine that Blackcurrants are the “gold medal” fruit in terms of health benefits, getting that message to stand out in today’s crowded “superfoods” space is where someone like Likeable Lab have been absolute stars. All of their (literally!) likeable marketing gurus have quickly grasped the science and messaging we are trying to relay to consumers, and their innovative and flexible approach, coupled with their understanding of the trends in the world of social media, has meant they are able to take on our ideas and translate them into appealing and cohesive posts which are well received by our audience, and take all of the hard work off our plates. To top this off, Likeable Lab provide realistic and effective feedback, and their monthly reports are a goldmine of information guiding us to both improve our messaging as well as providing tangible data on consumer trends.”
After a recommendation from a colleague, we outsourced our social media and online marketing to Likeable Lab early in 2021. Our primary goals were brand awareness, increasing our website traffic and growing our social media client base. On top of this, we wanted to be able to have our Showhomes open for online viewing during Covid lockdowns.
From that day it has been an absolute delight working with everyone at Likeable Lab. From the initial set-up to the amazing content – everyone is so professional. Not only have the results far exceeded our expectations, the leads we have generated through our online marketing have been well over and above what we anticipated.
Likeable Lab are professional, experienced, create interesting, timely and engaging online campaigns and are always incredibly helpful. We continue to work with them today and look forward to a continuing return on our investment. Thank you to the Likeable Lab team – it’s been fun.